Property Management Services
We handle permits, inspections, and full project management with clear timelines and coordinated subcontractors — ensuring a smooth, compliant process and a final walkthrough that meets your every expectation via video conference or in-person. We meet YOUR needs.
Tenant Placement & Screening
Advertise vacancies across multiple platforms, including MLS, rental platforms, social media, and signage, to attract qualified tenants. Conduct comprehensive screenings, including credit checks, employment/income verification, rental history, and background checks. Interview applicants to assess their suitability for your property's community or commercial environment, ensuring compatibility with property rules and culture.
Lease Preparation & Administration
Draft customized leases that align with state laws and meet specific residential or commercial lease terms for each unique situation. Handle lease negotiations, renewals, terminations, and tenant communications, offering clear guidance to both parties throughout the process. Digitally manage lease agreements and related documentation, making it easily accessible to both the owner and tenant, ensuring transparency and efficiency.
Rent Collection & Financial Reporting
Set up secure, automated rent collection systems using online portals, ACH payments, and digital payment options for tenant convenience. Monitor all rent payments, send timely reminders for late payments, and apply late fees as needed in compliance with lease terms. Deliver comprehensive monthly financial reports, including itemized income/expenses, year-to-date summaries, and tax preparation assistance, ensuring owners are informed and prepared.
Maintenance Coordination
Offer a 24/7 maintenance request portal for tenants, ensuring prompt response times for all repair needs and emergencies. Coordinate timely repairs using licensed, insured, and vetted contractors/vendors, ensuring high-quality and efficient service. Schedule and monitor preventive maintenance, such as HVAC servicing, gutter cleaning, and seasonal checks, to proactively maintain property health. Keep property owners informed by providing photos, invoices, and updates for every work order, ensuring transparency and accountability.
Property Inspections
Conduct thorough move-in and move-out inspections, documenting property conditions with written reports, photos, and videos. Perform seasonal or quarterly property checks to monitor upkeep, address wear and tear, and prevent major repair issues before they arise. Provide detailed inspection summaries and maintenance recommendations for property health and improvement. Document tenant violations or potential property issues early, providing actionable recommendations to mitigate future costs.
Eviction & Legal Compliance Support
Serve legal notices, such as pay-or-quit or lease violation notices, promptly and in full compliance with local laws and regulations. Coordinate with legal counsel for smooth eviction proceedings when necessary, ensuring that all actions are in line with legal requirements. Represent ownership interests in court if needed, minimizing legal risks and ensuring fair and legal eviction procedures. Ensure ongoing compliance with landlord-tenant regulations, fair housing laws, and ADA requirements, protecting both owners and tenants.
Emergency Response
Maintain a 24/7 emergency hotline to handle critical issues such as flooding, gas leaks, power outages, or HVAC failures. Dispatch pre-screened, reliable contractors for immediate repairs and damage control to minimize property damage and tenant discomfort. Act quickly to protect tenants and preserve property value during emergencies, ensuring rapid, effective responses to mitigate any risks. Keep property owners informed with real-time alerts and updates on emergency actions taken, ensuring transparency and peace of mind.
Annual Budgeting & Financial Planning
Comprehensive Annual Budgeting: We create detailed annual budgets that predict operational costs, maintenance, and improvements, helping owners make strategic financial choices. Vendor Contract Oversight: We handle contracts for essential services like landscaping, janitorial, pest control, and security to ensure consistent quality and performance. Capital Improvements & Quality Assurance: We manage and oversee major property projects, ensuring cost-effective, high-quality work that enhances property value and tenant satisfaction.