• Tenant Placement & Screening

    • Advertise vacancies across multiple platforms, including MLS, rental platforms, social media, and signage, to attract qualified tenants.
    • Conduct comprehensive screenings, including credit checks, employment/income verification, rental history, and background checks.
    • Interview applicants to assess their suitability for your property's community or commercial environment, ensuring compatibility with property rules and culture.
  • Lease Preparation & Administration

    • Draft customized leases that align with state laws and meet specific residential or commercial lease terms for each unique situation. 
    • Handle lease negotiations, renewals, terminations, and tenant communications, offering clear guidance to both parties throughout the process. 
    • Digitally manage lease agreements and related documentation, making it easily accessible to both the owner and tenant, ensuring transparency and efficiency.
  • Rent Collection & Financial Reporting

    • Set up secure, automated rent collection systems using online portals, ACH payments, and digital payment options for tenant convenience. 
    • Monitor all rent payments, send timely reminders for late payments, and apply late fees as needed in compliance with lease terms. 
    • Deliver comprehensive monthly financial reports, including itemized income/expenses, year-to-date summaries, and tax preparation assistance, ensuring owners are informed and prepared.
  • Contract & Paperwork

    • Offer a 24/7 maintenance request portal for tenants, ensuring prompt response times for all repair needs and emergencies.
    • Coordinate timely repairs using licensed, insured, and vetted contractors/vendors, ensuring high-quality and efficient service.
    • Schedule and monitor preventive maintenance, such as HVAC servicing, gutter cleaning, and seasonal checks, to proactively maintain property health.
    • Keep property owners informed by providing photos, invoices, and updates for every work order, ensuring transparency and accountability.
  • Property Inspections

    • Conduct thorough move-in and move-out inspections, documenting property conditions with written reports, photos, and videos.
    • Perform seasonal or quarterly property checks to monitor upkeep, address wear and tear, and prevent major repair issues before they arise.
    • Provide detailed inspection summaries and maintenance recommendations for property health and improvement.
    • Document tenant violations or potential property issues early, providing actionable recommendations to mitigate future costs.
  • Eviction & Legal Compliance Support

    • Serve legal notices, such as pay-or-quit or lease violation notices, promptly and in full compliance with local laws and regulations. 
    • Coordinate with legal counsel for smooth eviction proceedings when necessary, ensuring that all actions are in line with legal requirements. 
    • Represent ownership interests in court if needed, minimizing legal risks and ensuring fair and legal eviction procedures. 
    • Ensure ongoing compliance with landlord-tenant regulations, fair housing laws, and ADA requirements, protecting both owners and tenants.
  • Emergency Response

    • Maintain a 24/7 emergency hotline to handle critical issues such as flooding, gas leaks, power outages, or HVAC failures.
    • Dispatch pre-screened, reliable contractors for immediate repairs and damage control to minimize property damage and tenant discomfort.
    • Act quickly to protect tenants and preserve property value during emergencies, ensuring rapid, effective responses to mitigate any risks.
    • Keep property owners informed with real-time alerts and updates on emergency actions taken, ensuring transparency and peace of mind.
  • Landscaping, Hardscaping & Outdoor Living

    • Comprehensive Annual Budgeting: We create detailed annual budgets that predict operational costs, maintenance, and improvements, helping owners make strategic financial choices. 
    • Vendor Contract Oversight: We handle contracts for essential services like landscaping, janitorial, pest control, and security to ensure consistent quality and performance. 
    • Capital Improvements & Quality Assurance: We manage and oversee major property projects, ensuring cost-effective, high-quality work that enhances property value and tenant satisfaction.
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We handle permits, inspections, and full project management with clear timelines and coordinated subcontractors-ensuring a smooth, compliant process and a final walkthrough that meets your every expectation via video confrence or in-person. We meet YOUR needs.